Help Center

Welcome to the GADD MODE INC Help Center.

We’re committed to making your shopping experience simple, secure, and enjoyable. Below you’ll find helpful information about ordering, payments, shipping, returns, and customer support.

Shopping

How do I place an order?

1. Browse our collections.

2. Select your preferred size and color (if applicable).

3. Add the item to your shopping cart.

4. Proceed to checkout.

5. Enter your shipping and billing information.

6. Complete your payment.

7. Receive your order confirmation by email.

Can I modify or cancel my order?

If your order has not yet been processed, please contact us as soon as possible.

Once an order has entered fulfillment or has been shipped, it cannot be modified or canceled.

Do I need to create an account?

No. You may complete your purchase as a guest.

Creating an account allows you to view your order history and makes future purchases more convenient.

Payments

What payment methods do you accept?

We accept major credit and debit cards, including:

• Visa

• Mastercard

• American Express

• Discover

Additional payment methods may be available depending on your location.

Is my payment secure?

Yes.

All payments are processed through secure third-party payment providers using industry-standard encryption technology.

We do not store your complete payment card information.

Why was my payment declined?

Payments may be declined for several reasons, including:

• Incorrect billing information

• Insufficient funds

• Card restrictions

• Bank security verification

• Payment authorization failure

If your payment is declined, please contact your bank or try another payment method.

Shipping

How long does order processing take?

Orders are generally processed within 1–3 business days after payment confirmation.

How long does delivery take?

Estimated delivery times are:

• Standard Shipping: 7–15 Business Days

• Expedited Shipping: 3–7 Business Days (where available)

Delivery times may vary depending on destination and carrier conditions.

Can I track my order?

Yes.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

Do you ship internationally?

Yes.

We ship to most countries and regions worldwide, subject to carrier availability and local regulations.

Returns & Exchanges

What is your return policy?

Eligible items may be returned within 30 days after delivery.

Returned items must be:

• Unused

• Unworn

• Unwashed

• In original condition

• With original tags attached

How do I request a return?

Please contact our Customer Support team before sending any items back.

Include:

• Order Number

• Your Name

• Email Address

• Reason for the return

Our team will provide return instructions.

When will I receive my refund?

Once your return has been received and approved, refunds are issued to the original payment method.

Most refunds appear within 5–10 business days, depending on your financial institution.

Products & Sizing

How do I choose the correct size?

Please refer to our Size Guide before placing your order.

If you need assistance, contact our Customer Support team with your body measurements, and we’ll be happy to help.

Will product colors match exactly?

We make every effort to display products as accurately as possible.

However, slight color differences may occur due to lighting, photography, and individual monitor settings.

Account

Do I need an account to shop?

No.

Guest checkout is available.

Creating an account simply provides additional convenience for future purchases.

I forgot my password.

If you have an account, use the password reset option on the login page to create a new password.

Customer Support

If you need additional assistance, our Customer Support team is here to help.

We aim to respond to all inquiries within 1–2 business days.

Contact Us

GADD MODE INC

Website
gaddmode.org

Email
payment@gaddmode.org

Phone
+1 860-364-6086

Business Address
250 FILLMORE ST SUITE 169
DENVER, CO 80206
United States

Thank you for choosing GADD MODE INC. We appreciate your trust and look forward to serving you.